PRIVACY POLICY

Effective Date: September 14, 2026

PT. DELAPAN SAMUDRA NIAGA (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit www.delapanocean.com (the “Website”) or contact us through the Website.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide through our contact form or by email, including:

• Your first and last name
• Your email address
• Your company name
• The contents of your message
• Any other information you choose to provide

We may also automatically receive limited technical information when you visit the Website, including:

• Internet Protocol (IP) address
• Browser and device type
• Operating system
• Pages visited and time spent on the Website
• Referring website
• Cookie and similar technology data

Please do not submit sensitive personal data, financial information, identification documents, health information, passwords, or confidential commercial information through the Website unless specifically requested through an appropriate secure channel.

1. HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to inquiries and business proposals
• Communicate regarding potential commercial relationships
• Evaluate requests concerning our products or services
• Operate, maintain, secure, and improve the Website
• Prevent fraud, misuse, and security incidents
• Maintain appropriate business and compliance records
• Comply with applicable legal and regulatory requirements
• Establish, exercise, or defend legal claims

We will not use information submitted through the contact form to send unrelated marketing communications without an appropriate legal basis or consent where required.

1. LEGAL BASIS FOR PROCESSING

Where applicable, we process personal data based on:

• Your consent
• Steps requested by you before entering into a contract
• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests in responding to business inquiries, operating the Website, protecting our systems, and conducting lawful commercial activities

1. WIX AND SERVICE PROVIDERS

The Website is hosted using the Wix.com platform. Information submitted through the Website may be processed or stored using Wix systems, databases, applications, and infrastructure.

We may also use trusted service providers for website hosting, information technology, security, analytics, communications, professional advice, or regulatory compliance. These providers may process personal information only as necessary to perform services for us and subject to applicable contractual and legal obligations.

We may disclose information if required by law, regulation, court order, or a lawful request from a competent authority. We may also disclose information where reasonably necessary to protect our rights, systems, personnel, or users.

We do not sell personal data.

1. INTERNATIONAL DATA TRANSFERS

Because our Website and service providers may operate internationally, personal data may be processed or stored outside Indonesia or outside your country of residence.

Where required by applicable law, we take reasonable measures to ensure that international transfers of personal data are subject to appropriate safeguards and an adequate level of protection.

1. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies necessary for security, operation, performance, and functionality. Wix may place essential cookies required for the Website to operate properly.

If analytics, advertising, or other non-essential technologies are enabled, they may collect additional information about Website usage. Where required by applicable law, non-essential cookies will be used only after obtaining the visitor’s consent.

You may manage cookies through the cookie banner displayed on the Website or through your browser settings. Disabling certain cookies may affect Website functionality.

1. DATA RETENTION

We retain personal data only for as long as reasonably necessary to:

• Respond to your inquiry
• Manage a potential or existing business relationship
• Fulfil the purposes described in this Privacy Policy
• Satisfy legal, accounting, compliance, and reporting obligations
• Resolve disputes and enforce agreements

When information is no longer required, we will delete, anonymize, or securely restrict it, subject to applicable law and technical limitations.

1. DATA SECURITY

We use reasonable administrative, organizational, and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You provide information through the Website at your own reasonable discretion.

1. YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Request information about how your personal data is processed
• Request access to your personal data
• Request correction or completion of inaccurate data
• Withdraw consent where processing is based on consent
• Object to or request restriction of certain processing
• Request deletion of personal data
• Request a copy or transfer of eligible personal data
• Submit a complaint to the competent data-protection authority

To exercise any applicable right, contact us at contact@delapanocean.com. We may request reasonable information to verify your identity before completing a request.

1. CHILDREN’S PRIVACY

The Website is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal data from children through the Website.

If you believe that a child has submitted personal data to us, please contact us so that we can take appropriate action.

1. THIRD-PARTY LINKS

The Website may contain links to third-party websites. We do not control and are not responsible for the privacy, security, or content of third-party websites. You should review their privacy policies before providing personal information.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, Website functionality, service providers, or applicable law.

The revised policy becomes effective when published on the Website. The effective date displayed above will be updated accordingly.

1. CONTACT US

For questions, requests, or concerns regarding this Privacy Policy or our processing of personal data, please contact:

PT. DELAPAN SAMUDRA NIAGA
South Jakarta, Indonesia
Email: contact@delapanocean.com